Last Updated: Feb. 14, 2026
This Master Services Agreement ("Agreement") is entered into between Initrode LLC, a Washington limited liability company, doing business as SpecSage ("SpecSage," "we," "us," or "our"), and the entity or individual accepting this Agreement ("Customer" or "you").
By accessing or using the SpecSage platform, you agree to be bound by this Agreement.
SpecSage provides an automated, AI-assisted quality assurance and testing platform (the "Services").
SpecSage may modify, suspend, or discontinue any part of the Services at any time without notice.
No service levels, uptime guarantees, or availability commitments are provided.
Customer is responsible for:
SpecSage is not responsible for unauthorized access, misuse, or security incidents.
"Customer Content" includes all data, credentials, screenshots, videos, test scenarios, and materials uploaded or generated through the Services.
Customer retains ownership of Customer Content.
Customer grants SpecSage a worldwide, perpetual, irrevocable, royalty-free, sublicensable license to:
Participation in AI training is mandatory and non-optional.
Customer shall not:
SpecSage may suspend or terminate access for any reason.
Fees are charged via third-party payment processors.
All fees:
SpecSage may change pricing at any time.
Failure to pay may result in immediate suspension.
The Services utilize artificial intelligence and automated systems.
Customer acknowledges:
Customer assumes all risk related to reliance on AI outputs.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."
SPECSAGE DISCLAIMS ALL WARRANTIES, INCLUDING:
NO WARRANTY IS PROVIDED THAT THE SERVICES WILL BE ERROR-FREE OR UNINTERRUPTED.
SpecSage may store credentials, screenshots, and recordings.
Customer consents to such storage.
SpecSage makes no representation regarding regulatory compliance.
A data processing addendum may be provided upon request, at SpecSage's sole discretion.
Customer shall indemnify, defend, and hold harmless SpecSage and its members, officers, employees, and agents from any claims arising from:
SpecSage provides no indemnification to Customer.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
SPECSAGE SHALL NOT BE LIABLE FOR:
TOTAL LIABILITY SHALL NOT EXCEED FEES PAID IN THE PRECEDING TWELVE (12) MONTHS.
THIS CAP APPLIES TO ALL CLAIMS.
This Agreement continues until terminated.
SpecSage may terminate at any time, for any reason.
Customer may terminate by canceling its account.
Upon termination, access may be immediately revoked.
Customer may not assign this Agreement without consent.
SpecSage may assign freely, including in connection with mergers, sales, or acquisitions.
All disputes shall be resolved by binding arbitration administered by the American Arbitration Association.
Arbitration shall occur in Washington State.
EACH PARTY WAIVES THE RIGHT TO A JURY TRIAL.
CLASS ACTIONS, CLASS ARBITRATIONS, AND REPRESENTATIVE ACTIONS ARE WAIVED.
Claims must be brought individually.
This Agreement is governed by the laws of the State of Washington, without regard to conflicts principles.
SpecSage is not liable for delays caused by events beyond its control.
This Agreement constitutes the entire agreement and supersedes all prior agreements.
Amendments may be made by posting updated terms.
Continued use constitutes acceptance.
Initrode LLC
DBA: SpecSage
500 108th Ave NE Ste. 1100
Bellevue, WA 98004
contact@specsage.com